The State of New Jersey imposes a daily fee of $2.00, plus applicable taxes, on every casino hotel room occupied in Atlantic City. What is the Resort Fee? A $15 dollar daily fee, plus applicable taxes, is charged to each occupied guestroom. This resort fee allows guests a seamless basic WiFi connection throughout property as well as.
Parking at Ocean. The Ocean Casino Resort Parking Garage is conveniently connected to the property, and valet parking is also available. Park on the 6 th floor for casino access and on the 11 th floor for hotel check-in. Parking fees are subject to change based on season or high volume events. Ocean Casino Resort - Voted Best Casino, Best Comps & Best Rooms. Experience Ocean Casino from the comfort of home and bet on all of your favorite sports. Situated in Atlantic City, Borgata Hotel Casino & Spa has a number of amenities including a casino, a seasonal outdoor swimming pool and a garden. This 4-star resort offers a 24-hour front desk and an ATM. There is a restaurant. Complete place, excellent rooms and got a free room upgrade to a higher level witch was an awesome Christmas gift.
To purchase tickets for a show or event, visit www.ticketmaster.com or use the Ticketmaster mobile app.
Complimentary Tickets
In order to receive complimentary tickets for a show or event, you must receive a complimentary ticket offer and RSVP. Reserved tickets can be picked up at the Ocean Casino Resort Box Office on the day of the show and are guaranteed up until 90-minutes prior to show-time.
Reserved complimentary tickets are guaranteed up until 90 minutes prior to showtime. Tickets can be picked up at the Ocean Casino Box Office beginning at 12PM on the day of the show.
Children Tickets
Everyone requires a ticket to enter. Ovation Hall events are All Ages unless otherwise noted.
Will Call
Will call tickets are available for pickup at the Ocean Casino Resort Box Office located on the casino floor. You must present a valid government issued photo ID with the credit card used for the ticket purchase.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party to deliver tickets.
Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and present their identification to have their ticket reprinted.
Show Days are 1 pm until 30 minutes after the headliner hits the stage.
To call the Ocean Box office, please call 609-783-8000. Tickets can only be purchased in person at the Ocean Box Office, or via ticketmaster.com. Cash, MasterCard, Visa, Discover & American Express payment accepted.
Door times vary, but are usually 60 minutes prior to show time. Please check the specific event page as these dates are subject to change. Does Ovation Hall have accessible seating?
Accessible seating tickets are available from every purchase point, ticketmaster.com and at the Ocean Casino Resort Box Office.
Guests With Disabilities
Ocean Casino Resort strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.
All guests must have a ticket regardless of age. Appropriate adult supervision is required. Some performances may not be suitable for young children and venue management reserves the right to refuse admission for any reason. Children of any age may NOT attend a concert of performance deemed 18 or 21 to enter.
Ovation Hall offers a wide variety of beverages for purchase during your time at the venue. You are not permitted to bring any outside food or alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase. Must be 21 or older. Please drink responsibly.
Venue security is located throughout the facility to ensure a safe and secure environment. All security personnel can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.
The following items are not allowed:
For parking info, please visit https://www.theoceanac.com/parking/.
Yes, Ocean Casino Resort has a nightclub and dayclub scene, featuring a rotation of the best global DJs and celebrities.
Casino credit is a way to secure funds from your checking account for your pleasure at our table games and slot machines. There are no fees or service charges of any kind to use your Ocean Rewards credit line. Minimum credit line starts at $500.
If you play slot machines, you would proceed to the casino cage, present your ID and ask for a marker. You can sign a marker for any amount up to your available credit limit. The cashier will then issue you cash or a slot voucher to play with. If you play table games, you would proceed to the game of your choice (excluding poker room) and ask a dealer for a marker. The table games supervisor will issue your chips to play with.
Markers that have been issued to you during your stay are considered to be counter checks and have deposit dates based on their face value.
• Markers up to $1,000 will be deposited to your checking account in 7 calendar days
• $1,001 up to and including $5,000 will be deposited in 14 calendar days
• $5,001 and above will be deposited in 45 calendar days
Smaller markers may be consolidated at the end of your trip in person at the casino cage for additional time. The consolidated marker’s deposit date will be based on the final amount, beginning with the issue date of the oldest marker.
Ocean Casino Resort is committed to supporting the community in which we do business through in-kind donation, sponsorships, and volunteerism. This commitment is an integral part of our culture and we embrace it with enthusiasm. To support Ocean’s green initiatives, we kindly ask that all requests for donations or sponsorships are submitted via email to OceanCares@theoceanac.com.
As team members of Ocean Casino Resort, we feel that kindness is the source of our pride and in sharing this awareness everyone will succeed. Philanthropy efforts include supporting charitable organizations such as the Human Society of Atlantic County, Marine Mammal Stranding Center, Ronald McDonald House and The Alcove Center for Grieving Children and Families.
Our rewards program is called Ocean Rewards Club. There will be an entry level card along with four higher tiers: Blue (entry level), Gold, Platinum, Black and Chairman. Each tier offers its own unique set of rewards and comps. To learn more about Ocean Rewards Club, click here.
Players can start earning points to our new rewards program starting on October 1, 2019. The earning/benefit periods are as follows:
Tier levels open up greater levels of rewards, based on your play. You can move up to higher tiers by playing more and earning tier points. The higher your tier, the greater your rewards. Tier points are re-set at the first of each year, but you’ll be upgraded to your higher tier status as soon as you earn the required point threshold.
Yes. Please click here for more details regarding tier match.
Yes. Ocean Casino Resort will offer free play for guests who qualify and are members of our Ocean Rewards program. Free slot play will be earned based on play.
Same Day Free Play is earned based on your slot play. Comp dollars are earned based on your slot or table play. Same Day Free Play has a minimum of $5 required in order to download. For questions regarding your Same Day Free Play or comps, please visit any Ocean Rewards Center.
Promotions and offers will be sent via email as well as through the mail based on play. To receive special communications please sign up here or visit the Ocean Rewards Club Center.
Guests can pick up their card from the Ocean Rewards Club Center.
Yes, veterans can visit the Ocean Rewards Center and receive an Ocean Honor Card. Ocean Honor Cardholders receive an automatic Gold card upgrade with Gold Tier benefits, complimentary self-parking, a 10% hotel discount and 10% discount on Food & Beverage throughout Ocean Casino Resort.
All Active Duty military, members of the Army National Guard, Air National Guard, members of
the Army Reserve, Navy Reserve, Marine Corps Reserve, Air Force Reserve, Coast Guard Reserve, and all U.S.
Veterans are eligible. ID verification is required and all of the following will be accepted at any Ocean
Rewards Center: Active Military ID, National Guard ID, Retired Military ID, DD214, and Veteran’s cards.
Comped rooms will be available 7 nights a week. Rates and comped offers will vary based on play.
Ocean Casino Resort has 1,945 slot machines, 100 tables and 8 poker tables.
Smoking is permitted at City Way Parking Garage 6th floor, Sky Garden, The Brow and Boardwalk only.
Comp earning rate in the poker room varies by type of poker game and length of play. For questions regarding the comp rate, please visit any Ocean Rewards Club Center.
Comp dollars will be accepted at all outlets at a 1:1 ratio.
Yes. Your Tier level will reset once a year. Your tier information, along with the number or points needed to reach the next Ocean Rewards tier, are always available in your Ocean Rewards account which you can view at any self-service kiosk. You can also view tier and tier credits on Ocean Casino Resort’s online portal.
Comp dollars expiration will vary based on your Ocean Rewards Club Card tier. After six months of inactivity your comp balances will expire (three months for blue tier).
After three months of inactivity your same day free play balances will expire.
Children under 18 must be accompanied by an adult during their time at the pool. Poseidon Pool & Cabana Club and the HQ2 Beachclub are 21+ areas. Please visit Pools & Cabanas for more details.
To access the pool, you will need to present your guest room key and registration wristband to prove hotel room validity. Wristbands are issued at the registration desk.
Yes, Ocean Casino Resort has one swin in/swim out pool and two outdoor pools.
Ocean Casino Resort has four charging stations for Teslas. Guests who are interested in using the chargers should go to the Porte Cochere and a Valet Team Member will be able to assist. The current Self-Park Rates will be charged for the use of the charging stations.
Check-in is at 4pm Monday-Saturday and 6pm on Sunday and holidays. Check-out is at 11am.
Both early check-in and late check-out are unavailable at this time.
You must be 21 years or older to check-in.
A valid government picture ID and a credit card are required at the time of check-in.
All major credit cards are accepted. Guests may also pay for their room in cash. A guest must provide a valid debit/credit card for the Security Deposit.
Yes, the initial authorization at the time of check-in is $100.00 for incidentals, plus room and tax fees. If there are no incidental charges during your stay, the $100 pre-authorization will be credited back to your card.
Ocean Casino Resort is not a pet-friendly hotel and unfortunately, we do not accept emotional support animals. We do however accept service animals.
Yes, room service is available and hours are subject to change based on business demand. You can view the full room service menu in your in-room directory.
Free Parking – Ocean Rewards Club Members
Ocean Rewards Club members receive FREE self-parking daily at Ocean Casino Resort. Park on the 6th floor, casino level, and be steps away from your favorite machine. Or, park on the 11th floor, hotel level, and be steps away from hotel check-in.
Learn more about parking here.
Your room reservation is subject to your room rate, plus 13.625% taxes, the Resort fee ($23), the Atlantic City Tourism fee ($2), and State Occupancy fee ($3) plus applicable taxes.
No, we do not have babysitting services available.
Yes, Ocean Casino Resort offers accessible rooms. Please contact a Reservation Specialist at 609.783.8000 to book an accessible room.
Yes, Ocean Casino Resort offers free Internet access throughout the resort.
Yes, Ocean Casino Resort has a fitness center which is located at The Shops at the Row.
The fitness center is included in the resort fee. Guests who are not staying at the hotel may purchase a fitness center pass.
Ocean Casino Resort offers hotel room packages. Please check our room package section under the Hotel+Spa menu. Packages are constantly updated, please check back periodically for updates.
Yes, all rates are based on single or double occupancy. Each additional guest is $25.00 per person, per night.
The maximum room occupancy is four (4) adults per room.
The Resort fee includes free high-speed Wi-Fi Internet, and access to the pool and the fitness center. All reservations are subject to this Resort fee.
Casino guests earn complimentary room stays based on the level of play. Generally, casino guests are sent a promotional calendar identifying either the complimentary night stay or a discount room rate.
Yes, you may book more than one room at a time.
All rooms are based upon availability at the time of check-in.
At this time, you may not make changes or cancel your reservation online. To change or cancel your reservation, please call a Reservation Specialist at 609.783.8000.
We ask that you notify us within 48 hours of your reservation if you cannot keep your reservation in order to avoid the cancellation fee, and to receive the refund of your deposit.
We ask all guests to notify us if they plan on arriving late. No penalty will be assessed. If you plan on arriving past 9pm, please contact us at 609.783.8000.
Casino reservations are held until 9pm. Hotel reservations are held until 9pm. We ask that you notify us within 48 hours of your reservation if you cannot keep your reservation.
Ocean Casino Resort offers scooter and wheelchair rentals through Mobility On Wheels. Mobility scooters and electric wheelchairs are $40 plus tax per day for the first and second day, and $20 plus tax each day thereafter. Manual wheelchairs are $15 plus tax per day for the first and second day, and $8 plus tax each day thereafter. Manual wheelchairs are free of charge for the entire trip when a state issued disability card is presented. Scooters must be rented in advance by calling 609-303-2189, or by visiting mobilityonwheels.com and can be picked up at the Concierge Desk upon arrival.
Yes, laundry and dry-cleaning services are available at Ocean Casino Resort.
Yes, cribs are available at no additional charge. Please let your Reservation Specialist know that you would like a crib available for your stay.
To contact the Concierge Desk, please call 609-783-8777.
Yes, please contact our Group Sales team at 609-783-8300 or sales@theoceanac.com for room blocks of 10 or more rooms.
Yes, AAA/AARP, government and military personnel will receive a 10% discount. To book with these discounts, please call a Reservation Specialist at 609.783.8000. Discounted rooms cannot be booked online.
Smoking is permitted at City Way Parking Garage 6th floor, Sky Garden, The Brow and Boardwalk only.
Yes, Ocean Casino Resort offers conversion for select currencies. Please visit our Casino Cage for more information.
Yes, you may request connecting hotel rooms. Connecting hotel rooms are based upon availability at the time of check-in.
Ocean Casino Resort has over 20 dining outlets throughout our property to accommodate all of your dining needs. For this reason, we do not allow outside food or beverage on property. Only 12” x 12” coolers used for medicinal purposes will be allowed up to the hotel rooms. You will be permitted to bring one (1), six (6) pack of beer or one (1) bottle of wine/champagne per hotel room.
Ocean Rewards Club card holders can log in to their online account by clicking this link and inputting their Ocean Rewards Club card number and PIN.
To maintain the highest levels of account safety, all PIN numbers must be changed on the property at an Ocean Rewards Club Center.
You will be able to see your comp balance, card expiration date, Same Day Free Play balance, promotions, hotel offers and entertainment offers. You will also be able to view your tier level and number of tier credits.
We are working on that functionality and hope to have it available for our guests in the near future. Currently, you will be able to view your offers, but still must call to book a room and reserve an offer if prompted to do so in the description of the offer.
Please contact our team at 609.783.8000, or your Marketing Executive, if you have questions about the player portal or your account.
If you’ve booked a room in Atlantic City, you are well aware that the price you see advertised is not the price you pay. Sometimes it’s not even close. Whether you’re redeeming a “comped” night that ends up costing $32 or booking two-night stay that balloons from a $300 advertised rate to more than $400 total, the fees and taxes are a frustrating element of booking rooms at casino hotels.
When you book at Borgata’s website, you get a clear breakdown of what you’re paying on top of the room rate.
In Atlantic City, the hotel tax rate is a whopping 13.625%, and New Jersey tacks on a $3 occupancy fee and a $2 “tourism promotion” fee every night you stay. All of that is before you get hit with the resort fee, which is the hotel’s way of giving you a bundle of amenities at one low pricekeeping the advertised price low while increasing their Average Daily Rate.
To make matters more confusing, the resort fee and $2 tourism promotion fee are subject to the state tax while the $3 occupancy fee is not, and hotels differ on whether or not those taxes are included in the listed resort fee. Digesting all of that?
In the interest of clearing this up, below is a list of resort fees at Atlantic City casino hotels. The “Effective Fee” is a combination of the resort fee, taxes on that fee, the $3 state occupancy fee, and the $2 state tourism promotion fee (and any taxes on that fee). More simply, it’s the difference between the advertised rate (plus tax) and what you actually end up paying per night.
Hotel | Resort Fee | Tax Included? | Effective Fee | Confirmed: |
Bally’s | $23.71 | NO | $32.21 | 12/1/20 |
Borgata | $15.00 | NO | $22.31 | 12/1/20 |
Caesars | $23.71 | NO | $32.21 | 12/1/20 |
Golden Nugget | $17.00 | YES | $22.00 | 12/1/20 |
Hard Rock | $17.00 | NO | $24.58 | 12/1/20 |
Harrah’s Resort | $23.71 | NO | $32.21 | 12/1/20 |
Ocean | $23.00 | NO | $31.40 | 12/1/20 |
Resorts | $23 | NO | $31.40 | 12/1/20 |
Tropicana | $23.76 | NO | $32.27 | 7/31/18 |
December 2020 update: Golden Nugget’s resort fee went from $20 to $22, Resorts’ fee went from $22.08 to $31.40, and Tropicana is now owned by Caesars so they increased their fee from $24.59 to a much more Caesars-like $32.27.
It’s worth noting that these fees are waived for elite status holders in many of the casinos’ players clubs. Thanks to Darryl McEwen, creator of Seven Stars Insider, for providing much of the following info:
So keep these fees in mind next time you go to book an AC hotel. And remember that it could be worse — MGM just announced a resort fee increase at several Vegas properties, bringing post-tax fees to more than $51.
Also, if you stay somewhere and see that our information is out of date, let us know in the comments or email us at dueforawin@gmail.com.